The contact or get in touch form on your website or blog is often the most important page on your website and yet is often overlooked. Creating the perfect form can be challenging but is an essential part of your business, get it right and you’ll receive more enquiries!
However there are so many different variables to consider and it is so much more than simply being able to enter a name and email address. Colour schemes, layout, design, which questions (and how many), positioning, whether to have a CAPCHA code, the list goes on. Make it as easy as possible for people to enter their information without having too many restrictions – edit the drop downs so that the user can be more specific in their enquiry and doesn’t have to rely on clicking other. Consider how much information they have to submit and what is a requirement – it can be frustrating having to complete all the information if you don’t want to provide a phone number for example. Like with all marketing you need to ensure you test and tweak your forms periodically so that you can measure how they are performing.
And for that reason it’s important to choose a WordPress plugin that offers you flexibility to create the perfect contact form that encourages your readers to get in touch.
There are a plethora of different types of contact forms, from built-in (with your existing themes) to premium and free ones. The majority of them come with full customisation and like with most WordPress contact forms plugins are fairly easy to use and require little or no additional coding to install. Some of the contact form plugins come with a contact management system that can be handy (whilst some can be implemented within your existing email marketing provider). Most come with spam protection as standard which can be useful to help prevent spam comments.
Below is our list of favourites:
This is the contact form we use at Comms Axis. Drag and drop with lots of advanced field options. Integrates with PayPal and various email marketing providers including MailChimp and Aweber.
2. Ninja Forms
Easy to set up forms with a drag and drop interface. Powerful plugin that has a host of features and connects with PayPal Express, MailChimp, Constant Contact and many others.
A popular free contact form plugin that is very simple to use but offers good flexibility. Supports Ajax CAPCHA and Akismet spam filtering.
A lead generation plugin that allows you to create optin forms as well as pop up’s. Has multiple types of capture forms and smart technology which detects user behavior and prompts your reader at the exact moment they are about to leave. Also provides targeted messages on specific pages and has A/B split testing and built in analytics. For those who are trying to build their list of subscribers this really is a great plugin. (This is the subscription form we use on this site, MaximizeSocialBusiness.)
If you like templates then it’s worthwhile using this WordPress contact form plugin as it has over 2500 templates to choose from. Integrates with all the main email providers as well as the ability to send your submissions directly to your Dropbox or Google Spreadsheets. You can also accept payments from PayPal.
6. Jazzy Forms
A simple free contact plugin that allows you to do instant calculations and supports various formulas. Useful for sending out cost estimates via email.
An easy to set up and use contact form builder. Automatically blocks spammers. Good security and CAPTCHA features.
A simple plugin that supports languages (English, Chinese, Dutch, French, German, Hungarian, Italian, Russian, Spanish and Turkish). Easy to set up and install with most of the standard features and integrates with MailChimp.
Creates a booking form which has a reservation calendar, it can also be connected to PayPal. You can choose two types of bookings, full day and partial day. You also have the ability to provide season management (perfect for hotels) and disable/hide the booking calendar should you wish.
A cool plugin that allows you to integrate with Google Maps as well as MailChimp. Can also display your opening hours and link to Facebook and Twitter.
This is just a handful of plugins to choose from. It’s worthwhile paying for a premium plugin as the features generally are more advanced (for example being able to have analytics and flexibility with positioning/branding etc.).
Which contact form plugin are you using? Please do share your favourite with us 🙂